Privacy Policy
​Oak City Gymnastics (“Oak City Gymnastics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, parent portal, registration forms, and other communications.
Information We Collect
We may collect personal information including:
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Parent/guardian names
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Athlete names and birthdates
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Email addresses
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Phone numbers
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Billing and payment information
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Emergency contact information
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Class enrollment and participation information
Information may be collected through website forms, account registration, event registration, parent portal usage, phone conversations, in-person registration, and other interactions with Oak City Gymnastics.
How We Use Information
We use collected information to:
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Manage class and team enrollment
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Communicate scheduling updates and gym information
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Send billing reminders and account notifications
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Provide customer support
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Share important gym announcements, events, and weather-related closures
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Improve our programs and customer experience
SMS/Text Messaging
By providing your mobile phone number and opting in through registration, account setup, website inquiries, or verbal consent, you agree to receive informational and customer care text messages from Oak City Gymnastics. These messages may include class updates, waitlist notifications, billing reminders, schedule changes, event information, and other gym-related communications.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
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Information Sharing
Oak City Gymnastics does not sell, rent, trade, or share your personal information or mobile phone information with third parties for marketing or promotional purposes.
Information may only be shared when necessary to:
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Process payments
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Operate our business systems and parent portal
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Comply with legal obligations
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Protect the safety and security of our athletes, families, staff, and organization
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Data Security
We take reasonable measures to help protect personal information from unauthorized access, disclosure, misuse, or loss. However, no method of electronic transmission or storage is completely secure.
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Children’s Privacy
Because our programs serve minors, parent or guardian information is collected and maintained for registration and participation purposes. We do not knowingly collect personal information directly from children without parent or guardian involvement.
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Third-Party Services
Our website or systems may include links or integrations with third-party providers, including payment processors, registration platforms, and communication services. Oak City Gymnastics is not responsible for the privacy practices of those third parties.
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Updates to This Policy
Oak City Gymnastics may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
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Contact Us
If you have questions regarding this Privacy Policy or how your information is used, please contact us:
Oak City Gymnastics
204 South Miami Boulevard
Durham, NC 27703
Phone: (919) 246-4919
Email: info@oakcitygymnastics.com